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				<h1>Frequently Asked Questions</h1>
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					<p class="bluebox">The answers you seek may already be available.</p>
					
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						<h4>Click on a question below to jump to the answer:</h4>
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							<li><a href="#response">How long before I receive a response?</a></li>
							<li><a href="#prepare">How should I prepare for my free initial consultation?</a></li>
							<li><a href="#howlong">How long is the consultation?</a></li>
							<li><a href="#dwelling">Can you answer questions about my dwelling or additional living coverages?</a></li>
							<li><a href="#weekend">I have already lost a lot of income and taken time off work due to my loss, will I be able to schedule my free initial consultation requiring an appointment in the evening or on the weekend?</a></li>
							<li><a href="#inventory">Won't my insurance carrier conduct an inventory?</a></li>
							<li><a href="#salespitch">Is the consultation just going to be a sales pitch for your other services?</a></li>
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					<h3>How long before I receive a response?</h3>
					<p class="well">We typically respond within 24 hours 7 days a week and free initial consultation appointments can typically be scheduled within 3 business days.</p>
					
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					<h3>How should I prepare for my free initial consultation?</h3>
					<p class="well">If you are able to email us a copy of your policy and other information this is ideal. Have your questions written out and be prepared to write down information we give you.</p>
					
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					<h3>How long is the initial consultation?</h3>
					<p class="well">The initial consultation usually takes about 45 minutes, however the first hour is completely free.  Our normal consultation fee is generously discounted if additional time is needed to answer all of your general questions.</p>
					
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					<h3>Can you answer questions about my dwelling or additional living coverages?</h3>
					<p class="well">No, our consultants strictly specialize with personal property, however we can refer you for a fee based consultation with a discounted rate.</p>
					
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					<h3>I have already lost a lot of income and taken time off work due to my loss, will I be able to schedule my free initial consultation requiring an appointment in the evening or on the weekend?</h3>
					<p class="well">We ask that everyone please be considerate to our associates and only request this if absolutely necessary as the initial consultation is always free.</p>
					
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					<h3>Won't my insurance carrier conduct an inventory?</h3>
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						The insurance company is NOT obligated to create your inventory. It is your right and your responsibility under the terms of your policy to create and submit a completed inventory for them to respond to.
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						As a courtesy to you and as part of their investigation, your insurance carrier may conduct an inventory of their own. The inventory they take is a general inventory of damages, not a complete and detailed inventory of everything you had. Their valuation is simply an amount they are willing to pay unless and until you provide a more detailed list.
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					<h3>Is the consultation just going to be a sales pitch for your other services?</h3>
					<p class="well">Nope! See our page: "what to expect from your consultation."  The goal is to provide you an avenue to make an informed decision with how to move forward with preparing and negotiating your claim. Our founder experienced a total fire loss and believes everyone deserves unbiased answers.<br/><br/> Read more about our founder's personal loss story by <a href="about.php#founder">clicking here &raquo;</a></p>
				
					
				
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